Careers

1. Setting up and maintaining component and finished good part numbers.
2. Managing inventory including balancing stock levels to maintain production while also minimizing on-hand inventory values.
3. Purchasing bottles, caps, and specialty products.
4. Efficiently planning container decorating production schedule files accounting for due dates while minimizing planned downtime and maximizing output.
5. Processing schedule changes to adapt to shifts in production needs and customer demands.
6. Leading communication with customers/customer service regarding component shortages and schedules.
7. Building and maintaining customer and vendor relationships.
8. Creating and maintaining process documentation.
9. Forecasting and reporting production needs and collaborating with production teams to determine when additional shifts or overtime is needed to meet customer requirements.

• Associate degree (NOTE: A comparable combination of education/experience and/or training will be considered equivalent to the education listed.)
• 3 years of manufacturing production planning
• 1-3 years sales/customer service experience

• Ability to work in a fast-paced deadline driven environment
• Strong customer service skills and positive attitude
• Demonstrated ability to communicate effectively with internal and external customers
• Strong organizational skills, detail oriented, exceptional time management skills
• Ability to multi-task and prioritize based on business needs
• Swift and thoughtful problem solving
• Demonstrated record of success in delivering solutions based on identified needs
• Ability to work effectively as part of a team
• Strong Microsoft Office – Word, Excel and PowerPoint
• Ability to communicate clearly and concisely, verbally and written

ESSENTIAL JOB FUNCTIONS:

• Primary responsibility is to provide administrative support tasks such as processing sales orders, purchasing, creating new quotes, and any other tasks for managing the maintenance of the Container Decorating Program as they arise.
• Documents all communications and activities into Salesforce each day.
• Coordinates and communicates with all involved departments as orders move through the process.
• Works closely with vendors to insure products are not delayed.
• Recognize upsell opportunities with current customer base.
• Create quotes based on client needs.
• Manage accounts as inquiries flow in.
• Act as back up to other Customer Service Representatives as needed.
• Works with Manager to organize and prioritize the workflow to meet customer goals and timelines.
• Communicates effectively to provide exceptional customer service to internal and external customers.
• Process payments – both deposits and balances.

SKILLS AND ABILITIES:

• Strong interpersonal skills
• Demonstrated ability to communicate effectively with internal and external customers
• Strong organizational skills, detail oriented, exceptional time management skills
• Ability to work in a fast paced deadline driven environment
• Ability to multi-task and prioritize based on business needs

• Swift and thoughtful problem solving
• Demonstrated record of success in delivering customer solutions based on identified needs
• Ability to work effectively as part of a team
• Strong Microsoft Office – Word, Excel and PowerPoint
• Strong CRM experience – prefereably Salesforce

EDUCATION/EXPERIENCE:

• Associate’s Degree (NOTE: A comparable combination of education/experience and/or training will be considered equivalent to the education listed.)
• 1-3 years sales/customer service experience

Essential Functions and Responsibilities:

• Pulling bottles off the press
• Checking quality of print on bottles
• Help pressman changing screens / setting up machine in-between jobs
• Unpacks boxes of products to be customized.
• Boxing decorated product.
• Breaking down screens off press / cleaning squeegees, flood bars, etc.
• Ensures proper storage of screens.
• Reclaiming Screens
• Keeping work area clean
• Other duties as required.

Knowledge, Skills and Abilities:

• A high school diploma or GED, or equivalent years of experience.

• Screen Printing experience helpful but not required.
• Experience in a production environment is helpful.
• Basic reading comprehension and math skills.

• Able to work independently as well as team player
• Attention to detail is critical.
• Dependability and reliability are very important for this position.
• Self-motivated

• Ability to follow instructions and adapt to changes in daily work schedules
• Ability to work in a fast-paced deadline driven environment
• Able to work with chemicals safely and follow proper safety protocols
• Attention to detail, inspection, product counts
• Ability to lift 25-50 lbs.

Monday – Thursday 6:30 am – 5 pm. (4 10-hour days)

1. Gain deep knowledge of customer base business needs and client industry as well as their competitors.
2. Focus sales efforts on opportunities with current customer base.
3. Document all communication, activities and opportunities in Salesforce or similar CRM each day.
4. Coordinate and communicate with all involved departments as orders move through the process.
5. Follow up and trouble shoot orders with assistance from Customer Service Manager.
6. Product sourcing and presentations based on client needs.
7. Process art only, sample orders and purchase orders based on customer ongoing needs.
8. Work with Customer Service Manager to organize and prioritize the workflow to meet customer goals and timelines.
9. Work with Project Manager on implementation of Company Store launches.1Work with Project Manager and Sales Manager to communicate with Company Store clients on strategies for inventory and opportunities for sell through.
10. Communicate Company Store reporting on analytics & sales.
11. Communicate effectively to provide exceptional customer service to internal and external customers.

• Associates Degree or equivalent (NOTE: A comparable combination of education/experience and/or training will be considered equivalent to the education)
• 4+ years of demonstrated program or account management experience.
• 1-3 years customer service experience
• Demonstrated ability to communicate effectively with internal and external customers.
• Strong organizational skills
• Detail oriented
• Exceptional time management skills
• Ability to work in a fast-paced deadline driven environment.
• Ability to multi-task and prioritize based on business needs.
• Swift and thoughtful problem solving.
• Demonstrated record of success in delivering customer solutions based on identified needs.
• Ability to work effectively as part of a team.
• Strong Microsoft Office – Word, Excel, and PowerPoint.
• Strong understanding and experience with Salesforce or similar CRM

Responsibilities

• Supervise, coach and lead team of Inside Sales professionals and Account Managers
• Provide on-going motivation and documented training of Inside Sales Team on selling techniques, methods, and procedures to ensure their success, utilizing best practices
• Direct department activities to achieve sales goals
• Manage day-to-day performance of all sales team members and deliver reviews
• Establish and foster a culture built on great customer relationships and in-depth knowledge of our customers' business
• Must be able to contribute to building of internal systems and processes
• Ability to lead through positive reinforcement, coaching, and mentoring
• Build a customer-focused staff dedicated to great service and committed to consistent excellence
• Continually identify areas of improvement to increase efficiency and productivity
• Create an environment of consistency through training, scripts, and automation focused around CRM software
• Performs other duties as assigned

Requirements:

• Bachelor's Degree desired or equivalent of at least 3-5 years in a Sales role with responsibilities in managing a team in an inside sales environment
• Proven history of responsiveness, sense of urgency, and focus on results.
• Impeccable character and exemplary work ethic
• Strong interpersonal skills
• Exceptional written and oral communication skills
• Intrinsically motivated with a track record of self-development and continuous improvement
• Expertise as a developer of people in all aspects of performance: communication, relationships, selling skills, utilization of tools, and conflict resolution
• Excellent organizational and computer skills
• Excellent problem-solving skills with the ability to identify problem situations before they escalate
• Fluency in Salesforce/CRM systems as well as strong Microsoft Word, Excel and PowerPoint skills
• Ability to work in an extremely fast-paced and deadline driven environment
• Ability to multi-task and prioritize based on business needs

This is a full-time, salaried position with commission and benefits. Compensation will be commensurate with experience.

• Essential Functions and Responsibilities:
  Machine set up/change overs
  • Tooling changes
  • Screen changes
  • Parameter setting
    • Creating new and/or modifying set up programs for specific jobs/bottles
    • Validating set-up/print quality check and making required settings to complete set-up
  • Monitor machine and print performance on a regular basis as jobs are running
    • Make adjustments as needed.
    • Monitor and add ink to screens as needed
  • Assist maintenance personnel on scheduled maintenance requirements
  • Monitor and adjust other nearby smaller pieces of equipment
  • Assist line as time and need permits
  • Perform clean-up activities on used print screens
  • Perform checks on colors to ensure color is correct and seeks assistance from ink specialist.
  • Potentially work staggered breaks and lunches to maximize scheduled down time of equipment (perform tasks on equipment while line workers are on break)
  • May require limited early or extended hours
  • Read sales orders and ensure product is completed as listed, correct artwork, color, size and item.

• Other duties as required.

Knowledge, Skills and Abilities:

• A minimum of a high school degree (GED) is required. An associate's degree in a mechanical discipline is a benefit.

• Basic reading comprehension, computer and math skills

• Self-starter / intrinsically motivated
• Mechanically inclined
• Able to reason through cause and effects when working on press

• Able to follow instructions and adapt to changes in daily work schedules
• Ability to work in a fast paced deadline driven environment
• Flexible with work schedule
• Willing to give suggestions to improve department processes.
• Able to work with chemicals safely and follow proper safety protocols
• Able to work independently and with a team
• Attention to detail, inspection, product counts, sales orders
• Ability to lift 25-50 lbs.

Benefits:

• TeamWorld offers excellent and affordable health insurance.  We also offer dental, and vision insurance, a company paid life insurance policy, paid holidays, paid vacation, paid personal days, 401K plan with a matching program, and educational reimbursement.

Essential Functions and Responsibilities:

1. Prepare for day by turning on equipment and checking to see if in proper working order.
2. Consult the schedule and the Production Manager for jobs.
3. Read the sales order and pay special attention to any special instructions.
4. Mix inks.
5. Check screens to make sure they are taped properly, and that the artwork is correct.
6. Inspect work to make sure it is correct according to the sales order.
7. Complete paperwork for the job.

Knowledge, Skills and Abilities

1. Knowledge of digital scale and ruler.
2. Good judgment
3. Detail oriented

Qualifications:

1. High school diploma or GED.
2. Prior printing experience preferred but not required.