Our mission is to lead the industry in providing the best possible customer experience and solutions. We will set ourselves apart in our communication with customers, our handling of orders, the quality of our product, the speed and reliability of our deliveries, and the sense of urgency and commitment with which we handle customer issues.
We don't want to be seen as a vendor...we want to develop a strong partnership with our clients, providing such essential support functions that we are viewed more as an internal division than an external entity.
We don't want our clients to see us as promotional product order-takers who sell pens and t-shirts...we are promotional consultants; constantly on the lookout for the right product solution for your corporate branding needs.
We don't have an art department devoted to putting your logo on the product you've ordered...we have a talented team of graphic designers and web developers who look for every opportunity to showcase our creativity when working with our clients on a project — whether it's placing a logo on a golf ball, supporting a new product launch or assisting a complete re-branding effort, TeamWorld is anxious to show you what we can do.
We don't want to be viewed as screenprinters, embroiderers or laser technicians...we are trusted decoration partners, reproducing your logo in a way that best emulates your brand on the widest variety of products available.
We don't simply ship customers their orders...our warehouse operates as a complete fulfillment house — we know that the first impression is the longest lasting impression. We have operation practices in place that ensure every product is packaged carefully, that every box leaving our warehouse is something everyone from our packers to our president would be proud to sign their name on.
We don't strive for customer satisfaction...our goal is to achieve customer loyalty.
After all...it's just a matter of having the right attitude. We look forward to the opportunity of sharing ours with you!